Privacy Policy

My CDL Company (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, www.mycdlcompany.com, or our cleaning and related services.

1. Information We Collect

We may collect information you provide directly to us, including:

  • Full name
  • Phone number
  • Email address
  • Service address
  • Billing and payment information
  • Information about the cleaning or other services you request
  • Messages, inquiries, reviews, or other communications you send to us

We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information.

2. How We Use Your Information

We may use your information to:

  • Provide and schedule requested services
  • Prepare estimates, quotes, invoices, and appointments
  • Communicate with you about your services
  • Process payments
  • Respond to questions and customer service requests
  • Improve our website and services
  • Send promotional or marketing communications when permitted
  • Prevent fraud, misuse, or unauthorized activity
  • Comply with applicable laws and legal requirements

3. How We Share Information

We do not sell or rent your personal information.

We may share information when reasonably necessary with trusted service providers that help us operate our business, such as:

  • Payment processors
  • Scheduling and customer-management platforms
  • Website and hosting providers
  • Accounting and business-service providers
  • Advertising and marketing platforms
  • Independent contractors or service providers when necessary to provide the services you requested

We may also disclose information when required by law, legal process, court order, or governmental authority.

4. Payments

Payments may be processed through third-party payment providers. We generally do not store complete credit or debit card numbers on our own systems. Payment information may be collected and processed directly by the applicable payment provider according to its own privacy policy and security practices.

5. Cookies and Website Technologies

Our website may use cookies, analytics tools, pixels, and similar technologies to help us understand website traffic, improve functionality, and measure advertising performance.

You may be able to control or disable cookies through your browser settings. Disabling cookies may affect certain website features.

6. Marketing Communications

If you provide your phone number or email address, we may contact you regarding your requested services, appointments, estimates, invoices, or customer-service matters.

Where permitted by law, we may also send promotional communications. You may request to stop receiving marketing communications at any time by contacting us or following the unsubscribe instructions included in the communication.

7. Text Messages

If you choose to communicate with us by text message or provide consent to receive text messages, message and data rates may apply depending on your mobile carrier.

You may opt out of promotional text messages by following the instructions provided in the message or contacting us directly.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting information over the Internet or storing information electronically is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as reasonably necessary for business, legal, accounting, customer-service, and operational purposes, or as otherwise required by applicable law.

10. Children's Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it.

11. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of those third-party websites.

We encourage you to review the privacy policies of third-party websites before providing them with personal information.

12. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of certain information.

To make a privacy-related request, please contact us using the information below.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or legal requirements.

When we make changes, we will update the “Effective Date” at the top of this policy. We encourage you to periodically review this page.